Lobbies Re-Opening February 15

Published on Tuesday, February 9, 2021 in COVID-19

As Michigan businesses begin re-opening, we’re happy to announce that our lobbies are re-opening beginning Monday, Feb. 15.

Keep in mind, we never stopped working on your behalf. As part of the critical infrastructure, the MEC team remained ever productive to ensure that your service experience was never compromised. We just worked a little differently over the last few months.

If you do visit one of our lobbies, please keep the following in mind:

• We request that you wear a face covering. Disposable masks will be available. If you need to meet one-on-one with an MEC representative, a face covering will be required.
• Please come by yourself whenever possible.
• Practice appropriate social distancing by maintaining a six-foot distance between yourself and others.
• Public restrooms are not available, and the Connected Home experience in Cassopolis remains closed.

Remember, you do not need to come into our facility to conduct your business. Our Solutions Agents are available by phone at 800.492.5989, email at info@teammidwest.com, or through our online Live Chat. You can also use SmartHub, a convenient one-stop shop for your electric, propane and internet needs.

We are continuing to do our part to keep our customers, communities and employees safe. We’re all in this together!