Or call 800.492.5989 24/7 to report an electric or fiber outage.

Please do not report outages via email or social media.

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Outage Central

The map below shows our electric outages. Unfortunately, we do not have a map for fiber outages at this time.  

REPORT ELECTRIC OUTAGE

Get Power Outage Text Notifications

Stay up to date with outage status by enrolling in SmartHub.

  1. Log on to SmartHub via our website or mobile app.
  2. If you haven't added your cell phone number to SmartHub, go to Settings> Contact Methods to add it. 
  3. Go to Settings> Manage Notifications> Service. Find Planned Power Outage, Power Outage Restored, and Power Outage Update to update notifications.

Reporting Outages

SmartHub (Power Outages Only)

  • Log Onto SmartHub
  • Go to Inquiries & Service Work>Power Outage.

Log on to Smarthub

Phone (Power, Fiber, Or Propane)
Call 800.492.5989.

If it's a major outage, you may experience a fast, busy signal due to high call volume. 

Please do not report outages via email or social media.

Need Assistance?

Our solutions agents are available Monday through Friday, 8 a.m. - 5 p.m. to help you with all your questions. If you are experiencing long wait times, we recommend using our chat tool, sending us a message or visiting us in person.

send a message Send a message Fill out a simple form and we'll respond as soon as possible.
locations Visit Us Visit us in person at one of our three solutions centers.
Call Call 800.492.5989 Have an urgent request? Speak directly to a solutions agent.