Or call 800.492.5989 24/7 to report an electric or fiber outage.

Please do not report outages via email or social media.

Menu

Internet service for your home and business

Sign Up for Internet thumbnailSign Up for InternetReviewed our packages and ready to sign up? Check your address for eligibility or add internet to your existing MEC service.
Home Internet Prices & Packages thumbnailHome Internet Prices & PackagesFiber optic service with parental controls, network security, and device management.
Business Internet Prices & Packages thumbnailBusiness Internet Prices & PackagesSmall or large, we have internet solutions to fit every business need.
Construction Map and Timeline thumbnailConstruction Map and TimelineView where we are building new internet service. Hover over the map to see timelines.
Help with Your MEC Service thumbnailHelp with Your MEC ServiceFrom basic troubleshooting to account forms, find the tools you need.
How-to Articles thumbnailHow-to ArticlesFind resources and tips for the best MEC internet experience.
ROBIN/RDOF Construction FAQ thumbnailROBIN/RDOF Construction FAQInformation on our ROBIN/RDOF internet expansion plans.
Stop or Change Service thumbnailStop or Change ServiceStart, stop or change your services at a push of a button.
Broadband Nutrition Labels thumbnailBroadband Nutrition LabelsThese labels disclose important information about broadband prices, data allowances, and broadband speeds.

Smarthub

Need Assistance?

Our solutions agents are available Monday through Friday, 8 a.m. - 5 p.m. to help you with all your questions. If you are experiencing long wait times, we recommend using our chat tool, sending us a message or visiting us in person.

chat live Chat Live Chat live with one of our agents Monday - Friday, 8 a.m. - 5 p.m.
send a message Send a message Fill out a simple form and we'll respond as soon as possible.
locations Visit Us Visit us in person at one of our three solutions centers.
Call Call 800.492.5989 Have an urgent request? Speak directly to a solutions agent.