Or call 800.492.5989 24/7 to report an electric or fiber outage.

Please do not report outages via email or social media.

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Service Territory

Midwest Energy & Communications currently serves west-central and southwest Michigan along with a small portion of northern Indiana. The gray-shaded areas make up our service territory.

Propane Service Territory

Need Assistance?

Our solutions agents are available Monday through Friday, 8 a.m. - 5 p.m. to help you with all your questions. If you are experiencing long wait times, we recommend using our chat tool, sending us a message or visiting us in person.

chat live Chat Live Chat live with one of our agents Monday - Friday, 8 a.m. - 5 p.m.
send a message Send a message Fill out a simple form and we'll respond as soon as possible.
locations Visit Us Visit us in person at one of our three solutions centers.
Call Call 800.492.5989 Have an urgent request? Speak directly to a solutions agent.