Or call 800.492.5989 24/7 to report an electric or fiber outage.

Please do not report outages via email or social media.

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FAQ

SmartHub

Pay online or with your mobile device through SmartHub. You can access it via the Account Login button at the top of our website. From your mobile device, download the SmartHub mobile app and search for Midwest Energy & Communications.

Apple App StoreGoogle Play Store

Pay Now Online

You can also easily pay your internet bill online without logging into your SmartHub account.

Pay Internet

Other ways to pay

Autopay

Sign up via SmartHub or by using our automated phone system at 800.492.5989.

Customer Solutions Center

Pay in person at one of our three Customer Solutions Centers. Drop boxes are also available for after-hours use. After-hours payments post the following open business day.

Phone

Use our automated system to make a one-time payment by calling 800.492.5989. 

MoneyGram

MoneyGram is a community-based payment option that guarantees your funds and posts your payment immediately. Find participating local retailers like Walmart, Dollar General, CVS and Speedway. Cash only payments.

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